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Privacy Policy

Last updated: July 8, 2026

This privacy policy describes how Beat-Hit.Ai Ltd, whose registered office is at 89 Whitehall Gardens, London, United Kingdom, E4 6EJ, Company No. 17188225, Data Protection Number C1958862 ("beat-hit.ai", "we", "us", "our") collects, uses and shares personal data. It also describes your rights to control your personal data.

The disclosures in this privacy policy cover our website and our contact intelligence platform. We refer to all these together as our "Sites".

Some platforms or partners we use or link to from our Sites may collect personal data for their own purposes as data controller or joint controller. Those platforms or partners will provide their own privacy policy which will apply to their collection and use of personal data collected for their own or joint purposes. We do our best to partner with companies we trust to responsibly handle personal data about you, but please have a look at these other privacy policies so you understand how those partners will use your personal data.

How to contact us

If you have any questions or concerns about this privacy policy or our personal data practices, or if you would like to lodge a complaint regarding our handling of your personal data, you can contact us by e-mail at: privacy@beat-hit.ai

How to opt-out

If you would like to remove your information from the Sites, you can submit a personal data deletion request via our data removal page at beat-hit.ai/data-removal. Please note that we need the information included in this form to be able to find you in the Sites and action your request. Valid, verified requests will be processed in accordance with the timeframes set out in applicable laws, subject to any statutory data retention laws.

Who is responsible for the processing of your personal data

Legally speaking, we are the 'data controller' of the personal data when we collect and use information about data subjects who are visitors to our Sites, as well as when we collect and use information about data subjects as 'business contacts' (as described further in this privacy policy) for the purposes of creating, providing and maintaining our Sites.

Where a customer uses our Sites to access, store, or process personal data of business contacts (as described further in this privacy policy), then the customer will act as an independent controller of that personal data.

Information we collect from visitors and customers of our Sites and how we use it

We collect and use personal data about you as described here. Some personal data may be optional. The uses described here may be subject to your consent or other choices as required by privacy laws or other legal requirements.

If you:We may collect:And use it to:
Visit our SitesIP Address and essential cookies (such as session and authentication cookies)Understand traffic volume and use of our Sites, understand, identify and resolve technical issues, and maintain your session and login state.
Send a general enquiryName, e-mail address, job role and any other information about you that you choose to include in the enquiry.Process and respond to your enquiries. Reply and provide support including providing you and/or your organisation with information about our Sites.
Create an accountName, e-mail address, authentication token ID, your account plan.Create and maintain your account.
Purchase an account plan on our SitesInformation about your purchase such as your billing details and transaction history.Process your payment and manage your account plan.
Opt-in to Direct marketing communication and advertisingContact details (including name and e-mail address), marketing consent recordsSend electronic or e-mail communications to you, including via our mailing list with information on news, offers and updates about the Sites and our services in connection with it.

In addition to the above, we may use any personal data collected about you to manage your rights and choices, comply with legal or regulatory obligations, resolve disputes and enforce our agreements, secure our Sites, prevent fraud or other misuse and protect the safety of our customers.

Information we collect about business contacts

'Business contacts' in the context of our services may include DJs, artists, label managers, booking agents, PR professionals, promoters, journalists, and brand contacts.

Data sources:We may collect:And use it to:
Publicly available sources such as artist/label websites, social media profiles and GoogleName, professional email address, professional role, Instagram/social media handles, website URLs and country.To provide, maintain, and build the Sites; to verify, update and maintain professional data provided through our services; to deliver, maintain and improve our services in connection with the Sites.

In addition, the business contacts from the Sites are generally used by Customers who act as the 'data controller' for the purposes of: contacting individuals via business phone or email to market products and services; enriching business contact records with timely updates; receiving studies, research, and statistical analyses from us; and managing their workspace.

Our legal basis

For individuals in the European Economic Area or United Kingdom, our legal bases for processing are:

  • Necessary for compliance with legal obligations where data processing is required by law.
  • Necessary for the performance of a contract for providing you (i.e. the Customer) with access to the Sites under your account plan.
  • Consent for direct marketing such as sending you emails and any online advertising or tracking where consent is required.
  • Legitimate interests for other uses.

Storage and retention of personal data

Our default rule is that we keep personal data about you for as long as it is needed for the purpose it was collected or for a use disclosed above. We will use reasonable security measures to protect your personal data.

We may use service providers that store personal data in different parts of the world, including the United States. We take steps to ensure our service providers comply with international data transfer requirements, usually through approved data transfer agreements.

How we share information about you

We may share information about you in the following ways:

  • With customers who subscribe to our services.
  • With vendors who provide services on our behalf. These vendors will only use personal data about you for the purpose of providing services and not for their own benefit.
  • With your consent or upon notice and opportunity to opt out, according to legal requirements.
  • In response to a legally enforceable subpoena, court order, government inquiry, or other binding legal process.
  • Where necessary to protect the rights, safety, or security of you or others.
  • With an acquiring company as part of a sale, merger, or similar transaction where our company or its assets are purchased.

Complaints

If you are unhappy with how we have handled your personal data, you can complain to us directly at privacy@beat-hit.ai. We will respond within the time periods required by applicable laws.

If you are not happy with our final outcome, you also have the right to complain to the Information Commissioner's Office (ICO):

Cookies

beat-hit.ai uses essential cookies only — for session management and authentication. We do not use tracking or advertising cookies. No consent banner is required for essential cookies under UK PECR.

Children

Our Sites are not directed to children. If you believe we have collected data about your child, please contact us and we will either delete that data or obtain your parental consent for its use.

Changes to this policy

Any material changes we make to our privacy policy in the future will be posted here. The date at the top of this page shows when it was last revised. We will notify you of any material changes through email, login notifications, or other mechanisms reasonably designed to provide notice of the changes. We encourage you to check our privacy policy periodically to refresh your understanding of our data practices.

Local rights and disclosures

Certain local laws require specific disclosures related to our data practices.

EEA and UK disclosures

If you are located in the European Economic Area or United Kingdom, you may have additional rights regarding our processing of personal data about you.

You may have the right to:

  • Access and obtain a copy of personal data about you.
  • Confirm the categories and specific pieces of personal data that we have collected, used, disclosed, or shared with third parties.
  • Correct inaccuracies or delete personal data about you.
  • Object to or restrict processing of personal data about you.
  • Opt out from direct marketing, profiling, and/or targeted advertising.

If you believe our processing of personal data about you does not comply with applicable laws, we encourage you to contact us to try and resolve your concerns. You may also have the right to lodge a complaint with your local supervisory authority or the UK ICO.

We do not process your personal data for automated decision-making.

Our processing of your personal data may require transfer of your personal data outside of the European Economic Area and United Kingdom. In these cases we will take steps to apply approved safeguards, usually through approved data transfer agreements.

In some cases you may have the right to request a copy of these safeguards, which you can do by contacting us as described in the "How to contact us" section above.

US state disclosures

Residents of certain US states may have some or all of the following rights, which can be exercised by contacting us as described in the "How to contact us" section above:

  • Access and obtain a copy of personal information about you.
  • Confirm the categories and/or specific pieces of personal information about you we have collected, used, disclosed, or shared with third parties.
  • Correct inaccuracies or delete personal information about you.
  • Opt out from profiling that may produce legal or other significant effects.
  • Opt out from targeted advertising and/or the sale or sharing of personal information about you.
  • Request a list of categories, or specific names, of third parties to which we have disclosed personal information about you.
  • Non-discrimination for the exercise of your privacy rights.

If you are a resident of California, you may opt out of having your personal information shared with third parties for the third party's direct marketing purposes.

The California Consumer Privacy Act requires specific disclosures about how personal information is shared or sold in the last 12 months. Note that the definition of "sale" includes almost any sharing of information to third parties who are not service providers. Selling personal information does not mean it was given to a third party in exchange for monetary compensation.

CategoryCategories of third parties receiving personal information for business purposesCategories of third parties to whom personal information was 'sold' as defined by the CCPA, including for targeted advertising purposes
Identifiers such as real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, social security number, driver's license number, passport number, or other similar identifiers.Business partners and service providers.Customers.
Characteristics of protected classifications under California or federal law, such as gender.N/AN/A
Commercial information, including products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.Service providers.N/A
Biometric information.N/AN/A
Internet or other electronic network activity information, including browsing history, search history, and information regarding a consumer's interaction with an internet website, application, or advertisement.Service providers.N/A
Geolocation data.N/AN/A
Audio, electronic, visual, thermal, olfactory, or similar information.N/AN/A
Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer.N/AN/A
Other information about you that is linked to the personal information above.N/AN/A
Sensitive personal information.N/AN/A

We collect personal information from: individuals directly; publicly available sources; business partners and affiliates; service providers.

If you are not satisfied with the results of a privacy rights request you can contact us to appeal our decision as described in the "How to contact us" section above. Please include "Appeal" in the subject line of your message.

We may require validation of your identity before fulfilling your privacy rights request. Validation will vary depending on the type of request and risk of disclosure to an unauthorized person. Validation steps may include providing a copy of a government-issued identification or similar, logging in with an account, or providing other details that support the authenticity of the request.

You may designate a third party as an agent to make privacy rights requests on your behalf. An agent must be designated in writing or through a power of attorney. We will require a designated agent to validate their authority prior to fulfilling requests made on your behalf.

© 2026 beat-hit.ai · Company No. 17188225 · ICO C1958862

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