Governed by the laws of England and Wales
Last updated: July 2026
These terms of use ("Terms") govern your use of the beat-hit.ai website (https://www.beat-hit.ai/) ("Services") which is operated by Beat-Hit.Ai Ltd, a company incorporated in England and Wales and registered with number 17188225 whose office is at 89 Whitehall Garden, London, United Kingdom, E4 6EJ ("Beat-Hit", "we", "us" or "our").
Please read these Terms carefully before accessing or using our Services.
By clicking on the accept button relating to the Terms, you ("Customer" or "you") agree to be legally bound by these Terms as the same may be modified from time to time.
If you do not agree with these Terms, you may not use the Services.
"Customer Data" means data that Customer submits to the Services (e.g. notes, campaign content, email drafts).
"Effective Date" means the earlier of Customer's first access to the Services or entry into an order.
"End User Communications" means marketing or other communications sent to End Users through Customer's use of the Services.
"Indexed Contacts" means publicly available professional contact records in the beat-hit.ai database including DJs, labels, promoters, booking agents, media outlets and brands.
"Subscription" means the plan tier purchased by Customer.
"Subscription Term" means 12 months from the Effective Date, renewing automatically until such time as you cancel the subscription as further explained below or otherwise in accordance with these Terms.
"Usage Data" means data about Customer's use of the Services, not including Customer Data.
"Users" means individuals permitted by Customer to access the Services on its behalf.
The Services are intended solely for B2B use only. Customers must be businesses, not consumers, and must use the platform solely for legitimate professional purposes. If you are located in the EU, you can only use the service if you are a business, as evidenced by a registered VAT number or other form of proof acceptable to us.
Subject to these Terms, Customer may use the Services for its own business purposes in accordance with its Subscription.
2.1 Users: Customer may permit Users to use the Services on its behalf. Customer is responsible for its Users' actions and their compliance with these Terms. Customer will ensure Users keep login credentials confidential and will promptly notify us of any compromise of User accounts.
2.2 Usage Data: We may collect Usage Data and use it to operate, improve and support the Services and for other lawful business purposes, including benchmarking and reports. We will not disclose Usage Data externally unless it is de-identified and aggregated.
2.3 Communications to End Users: The Services provide tools that Customer may use to send End User Communications. You are the legal sender of direct messages sent through your use of the Services. You are responsible for compliance with all applicable laws, regulations and industry requirements in the jurisdictions to which you send consumer communications including but not limited to necessary consents from end users.
2.4 You may connect to the Services using an internet browser supported by the Services. You are responsible for obtaining access to the internet and any equipment necessary to use the Services.
3.1 All intellectual property right and title in and to the Services, materials on the Services, including without limitation photographs and graphical images (save to the extent they incorporate any Customer Data or third party owned item) shall remain owned by us and our licensors and no interest or ownership in the Services is transferred to the Customer. Nothing in these Terms shall be construed to mean, by inference or otherwise, that the Customer has any right to obtain source code for the software comprised within the Services and disassembly, decompilation or reverse engineering and other source code derivations of the software comprised within the Services is prohibited, except to the extent such act cannot be prohibited under applicable law. These Terms include specific, limited grants of rights to use and access the Services.
3.2 Use of Customer Data: Customer grants us a limited licence to use Customer Data solely to provide the Services. We will access and use Customer Data solely to provide and maintain the Services and will not disclose Customer Data to third parties except as permitted in these Terms.
4.1 Customer will not and will not permit anyone to:
4.2 Customer will comply with all laws that apply to its performance under these Terms.
5.1 Each party will comply with applicable data protection laws in performing its obligations under these Terms.
5.2 Where the Customer uses the Services to access, store or process personal data of Indexed Contacts, the Customer is an independent controller of that data.
5.3 Beat-Hit maintains a privacy policy at beat-hit.ai/privacy which sets out how it processes personal data.
5.4 The Customer acknowledges that when they use data accessed through the Services to contact Indexed Contacts, they take on independent responsibility as a data controller for those communications and must comply with applicable laws including UK GDPR.
5.5 Security: We will implement and maintain appropriate technical and organisational measures designed to prevent unauthorised access, use, alteration or disclosure of Customer Data.
6.1 Compliance: Customer will comply with the acceptable use policy set out in clause 4.1 of these Terms and represents that it has all rights necessary to use Customer Data with the Services.
6.2 High-Risk Activities: Customer will not use the Services for activities where failure of the Services could lead to death, personal injury or significant property damage and will not submit data that is categorised as sensitive or "special category" under applicable laws to the Services.
7.1 Subject to clause 7.3 below, and to the maximum extent permitted by law, our total liability to Customer under or in connection with these Terms, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, and including any liability arising from any indemnity given by us under these Terms, shall not exceed an amount equal to the total fees paid by Customer in the 12 months immediately preceding the date on which the event giving rise to the claim first arose. For the avoidance of doubt, nothing in these Terms limits or caps Customer's liability to us.
7.2 Subject to clause 7.3, neither party shall be liable to the other for any indirect, consequential, special or incidental loss, including without limitation loss of profits, loss of revenue, loss of data or loss of goodwill, whether arising in contract, tort (including negligence) or otherwise, and whether or not such loss was foreseeable.
7.3 Nothing in these Terms limits either party's liability for (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under applicable law.
8.1 Beat-Hit takes reasonable steps to maintain the accuracy of Indexed Contact data but does not warrant that any information in the Services is accurate, complete or current.
8.2 Customer is responsible for independently verifying information obtained through the Services before relying on it.
8.3 If a Customer identifies inaccurate data, they may report it to privacy@beat-hit.ai and Beat-Hit will investigate and correct or remove data where appropriate.
9.1 Subscriptions are billed monthly or annually as agreed at sign-up. All fees are exclusive of VAT, which will be added at the applicable rate. For any product or service that you order on the Services, you agree to pay the fee applicable at the time you submit the order, plus any VAT, and/or other fees or surcharges.
To purchase or subscribe to paid plans, or to add paid features to a free plan, you must provide us with a valid payment method (which may include a credit card or, for Enterprise Subscriptions, invoice payment as separately agreed with us) and any associated payment information we need to charge you. By submitting that information to us or our third-party credit card processor, you authorise us and/or our processor to charge your card for the applicable price. We will charge your payment method on the applicable billing date for your Subscription Term, or promptly upon your purchase of an upgrade or paid feature.
9.2 Beat-Hit may update pricing with 30 days' written notice. Founding member rates are locked for life subject to continued subscription.
9.3 No refunds are provided for unused reveals or for cancellation part-way through a billing period, except where required by law.
9.4 Beat-Hit reserves the right to suspend access to the Services if fees remain unpaid for more than 14 days after the due date.
9.5 Any amount not paid by the due date will accrue interest daily from the due date until paid in full, both before and after judgment, at a rate of 4% per annum above the Bank of England base rate from time to time, without prejudice to Beat-Hit's other rights and remedies under these Terms, including under clauses 9.4 and 12.2(a).
10.1 Your subscription to the applicable tier on the Services will automatically renew at the end of your Subscription Term continuously, unless you cancel in accordance with clause 10.4, or your account is suspended or terminated in accordance with clause 11. By providing your payment method details, you authorise us to charge the applicable fees for your Subscription ("Fees") automatically at the start of your Subscription and on each renewal, at the then-current rate for your Subscription tier (subject to clause 9.2).
10.2 The Fees will be charged to your original payment method automatically at the beginning of your Subscription Term, and at the beginning of each renewal Subscription Term thereafter on the calendar day corresponding to the commencement of your current Subscription Term, unless you cancel your subscription or your account is suspended or terminated pursuant to these Terms.
10.3 The Fees charged to your payment method may vary from Subscription Term to Subscription Term due to changes in your subscription plan or applicable taxes, and you authorise us to charge your payment method for these amounts. We may change the pricing of your Subscription in accordance with clause 9.2 of these Terms. In the event of a price change, we will post the new pricing on the Services and attempt to notify you in advance by sending an email to the address you have registered for your account. You agree that we may change the pricing we charge you for your subscription and any products/services offered in your subscription package by providing you with notice through an electronic communication from us and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You consent to our ability to change our pricing and the details of our subscription packages through an electronic communication to you. If you do not wish to accept a price or subscription package change made by us, you may cancel your subscription in accordance with clause 10.4 of these Terms, otherwise you will be deemed to have consented to the price/subscription package change and authorise us to charge the new Fees to your payment method from the date the changes take place. If there are any discrepancies in billing, you hereby waive your right to dispute such discrepancies if you do not notify us within sixty (60) days after they first appear on an account statement.
10.4 Cancellation of Subscription: You have the right to cancel your subscription at any time upon notice to us by logging into the Services and cancelling from your account page. Cancellation will take effect at the end of your then-current Subscription Term; you will not be charged for any further renewal Subscription Term, and no refund is due for the then-current billing period (see clause 9.3). If you continue to be charged after your cancellation takes effect due to our error, your sole remedy is a refund of the amount overcharged. On cancellation taking effect, clause 11.5 applies.
11.1 These Terms commence on the Effective Date and continue for the Subscription Term. Upon the expiration or termination of these Terms for any reason, your access to, and your use of, your subscription will terminate.
11.2 Either party may terminate these Terms immediately upon notice to the other party if the other party materially breaches these Terms, and such breach remains uncured more than thirty (30) days after receipt of written notice of such breach.
11.3 In addition, we may terminate these Terms with immediate effect by written notice to you if: (a) you become the subject of a petition in bankruptcy or any proceeding relating to insolvency, receivership, administration or liquidation; (b) you fail to pay any amount due under these Terms and that amount remains unpaid for more than 14 days after the due date (see clause 9.4); or (c) you breach the Acceptable Use provisions in clause 4, in which case we may instead, at our discretion, suspend your access pending investigation or remedy of the breach.
11.4 Customer is not entitled to any refund of any fees or charges previously paid to us for the Services except in the event Customer terminates due to our uncured material breach of these Terms, in which case Customer may be entitled to a pro-rata refund of any fees paid for the then-current billing period after termination becomes effective.
11.5 On termination for any reason, Customer's access to, and Customer's use of its subscription will cease and Customer must cease using the Services and delete any exported data that is no longer required for a legitimate business purpose.
While we endeavour to ensure that the information provided on the Services and the information provided in connection with the Services is correct, we do not warrant the accuracy and completeness of such material. We may make changes to the material on the Services, or to the products and prices described on the Services, at any time without notice (save that pricing changes will be made in accordance with clause 9.2). The material on the Services may be out of date, and we make no commitment to update such material.
We may share information about our future product plans with you from time to time. Please note that any public statement about our product plans is an expression of intent and should not be relied upon when purchasing the Services. Any decision to purchase the Services should be based on the functionality or features we have made available today and not on the future delivery of any functionality or features.
You warrant and represent that: (i) you have authority to enter into these Terms and to perform your obligations under these Terms; (ii) the execution and performance of your obligations under these Terms does not violate or conflict with the terms of any other agreement to which you are a party and is in accordance with any applicable laws; (iii) you will comply with all applicable laws, regulations, and governmental or court orders relating to your use of the Services and these Terms; and (iv) you own or otherwise have the right to use and provide to us all rights, including any intellectual property rights, necessary for you to fulfil your obligations under these Terms.
YOUR ACCESS TO AND USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN "AS IS", "AS AVAILABLE", AND "WITH ALL FAULTS" BASIS. Except as expressly stated in these Terms, all warranties and conditions, whether express or implied by statute, common law or otherwise (including but not limited to satisfactory quality and fitness for purpose), are hereby excluded to the fullest extent permitted by law. No warranty is made regarding the results of usage of the Services or that the functionality of the Services will meet your requirements or that the Services will operate uninterrupted or error free.
The Customer shall defend, indemnify and hold us and our employees, sub-contractors or agents harmless from and against any costs, losses, liabilities and expenses, including reasonable legal costs, arising from any claim relating to or resulting directly or indirectly from: (i) any claim of intellectual property infringement arising from use of the Services by you, a User, or a third party authorised by you or a User or under your or a User's control, in a manner not authorised by these Terms; (ii) any claim that our use of the Customer Data, or any other material provided by you, a User, or a third party authorised by you or a User or under your or a User's control, in accordance with these Terms, infringes the rights of a third party or breaches applicable law; (iii) any access to or use of the Services by you, a User, or a third party authorised by you or a User or under your or a User's control, in breach of these Terms; (iv) breaches of data protection law or regulations resulting from our processing of Customer Data on behalf of, and in accordance with the instructions of, you or a User; or (v) any breach of data protection law or regulations by you, a User, or a third party authorised by you or a User or under your or a User's control, arising from or in connection with your role as an independent data controller under clause 5.2 or clause 5.4, including in respect of Indexed Contact data or communications made available by the Services.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations caused by events outside our reasonable control (a "Force Majeure Event").
A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes but is not limited to: (i) strikes, lock-outs or other industrial action; (ii) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; (iii) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; (iv) impossibility of the use of public or private telecommunications networks; (v) the acts, decrees, legislation, regulations or restrictions of any government.
Our performance of our obligations shall be deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to an end or to find a solution by which our obligations under these Terms may be performed despite the Force Majeure Event.
Each party will keep the other's confidential information (including pricing, technical details and business information) confidential and not disclose it to third parties without prior written consent, except as required by law.
These Terms are governed by the laws of England and Wales. The parties submit to the exclusive jurisdiction of the courts of England and Wales. Beat-Hit will attempt to resolve any dispute informally before initiating legal proceedings.
These Terms constitute the entire agreement between the parties relating to the Services and supersede all prior agreements, representations and understandings.
18.1 Nothing contained in these Terms is intended to be enforceable pursuant to the Contracts (Rights of Third Parties) Act 1999 or any other similar law in any jurisdiction.
18.2 We may, in our sole discretion, update or amend these Terms from time to time. We will notify you of any changes to these Terms by email to your email address registered with the Services.